Community Clothes Collection
Welcome to Community Clothes Collection. By accessing and using our website and booking our clothes collection service, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.
Use of Our Website
By using this website, you agree to use it only for lawful purposes. You must not use our website in any way that may damage, disrupt, or interfere with the operation or security of the site.
All content on this website, including text, images, and design, is the property of Community Clothes Collection unless otherwise stated and may not be copied or reused without permission.
Collection Service
Community Clothes Collection provides a free doorstep clothes collection service across London.
When booking a collection, you agree that:
- All donated items are clean and in usable condition
- Items are packed securely in bags or boxes
- Items are accessible for our team on the scheduled collection day
We reserve the right to refuse collection if items do not meet our accepted donation guidelines.
Accepted Donations
Our service accepts specific items such as clothing, shoes, accessories, toys, and certain household items.
Items that are damaged, unsafe, or outside our accepted list may not be collected. Please review the What We Accept page on our website before booking a collection.
Booking and Cancellation
When booking a collection through our website, you agree to provide accurate and complete information.
If you need to cancel or reschedule your collection, we kindly ask that you contact us in advance so we can adjust our schedule.
Community Clothes Collection reserves the right to cancel or reschedule collections if necessary due to operational or logistical reasons.
Liability
While we aim to provide a reliable and efficient service, Community Clothes Collection is not liable for:
- Delays caused by unforeseen circumstances
- Items left outside for collection before the scheduled time
- Technical issues related to website use
Privacy
Any personal information submitted through our website or booking forms will be handled in accordance with our Privacy Policy.
We are committed to protecting your personal data and using it only for service-related purposes.
Changes to These Terms
Community Clothes Collection may update these Terms and Conditions from time to time. Any updates will be published on this page.
By continuing to use our website and services, you accept any updated terms.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us through our Contact Page.
Last Updated: 2026